Privacy Policy

In accordance with Article 13 of the GDPR 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, we inform you that the controller and owner of the website torrevieja-transfer.taxi is:

Owner: Taxi Torrevieja Transfer

Tax ID: X5201121Q

Address: Calle Islas Hormigas 41, 03183 Torrevieja, Alicante, España

Contact email: reserva@torrevieja-transfer.taxi

In compliance with current legislation on the protection of personal data (EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons – GDPR), Taxi Torrevieja Transfer wishes to inform users and/or clients of this website of its policy regarding the processing and protection of personal data.

The submission of personal data implies the express acceptance by the user and/or client of our privacy policy (User and/or client consent), so we ask you to read this policy carefully.

Taxi Torrevieja Transfer informs users and/or clients of its website of the incorporation of their data into automated files existing in the aforementioned entity, with Taxi Torrevieja Transfer processing their personal data as expressed in these conditions or derived from them, for the purposes detailed below.

Users and/or clients who access this website are not obliged to provide personal information to browse it; therefore, any communication of data for such purposes will be because the user and/or client has voluntarily decided on personalized navigation or use of the services made available through this website (for example, booking a transfer).

Users and/or clients guarantee and are responsible, in any case, for the truthfulness, accuracy, authenticity, and validity of the personal data provided, exonerating Taxi Torrevieja Transfer from any responsibility in this regard and being the user and/or client solely responsible for keeping their personal data duly updated. Please notify Taxi Torrevieja Transfer in case of any variation or modification in your personal data.

The categories of data processed are identifying and contact data (name, phone number, email, pickup and destination addresses) necessary to manage the booking and provision of the transfer service. Only minimum and strictly necessary data are requested in relation to the purposes for which they are required.

Taxi Torrevieja Transfer does not request or require information or data from special categories of users and/or clients, understood as data revealing ethnic or racial origin, political opinions, religious or philosophical beliefs, or trade union membership, and genetic data, data relating to physical or mental health, data relating to sex life, etc.

The data of users and/or clients collected through the forms, WhatsApp, or phone call enabled for this purpose on the website are collected by Taxi Torrevieja Transfer for the following purposes:

• Manage the booking and provision of the transfer services that Taxi Torrevieja Transfer provides through said website.
• By providing this data, the user and/or client gives consent for their information to be collected, used, managed, and stored.
• Ensure compliance with the conditions of use and applicable law.
• Support or improve the services offered by this website.
• Send communications related to the transfer booking by electronic means (email, SMS, WhatsApp) or by telephone.

The personal data provided will be retained as long as the commercial relationship is maintained or until deletion is requested by the interested party, and in any case for the periods legally required for tax and billing purposes.

Anyone can withdraw their consent at any time when it has been given for the processing of their data. Likewise, you can exercise the following rights:

• Right of Access: The interested party shall have the right to obtain from the controller confirmation as to whether or not personal data concerning them is being processed and, if so, the right of access to the personal data.
• Right of Rectification: Request rectification when they are inaccurate.
• Right to Erasure: Request erasure ("right to be forgotten") when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
• Right to Restriction: Request restriction of processing in certain circumstances.
• Right to Object: Object to the processing of your data at any time.
• Right to Data Portability: Request the portability of data to another controller, when technically possible and in certain circumstances.

Where and how to request your Rights: through a written communication by email to reserva@torrevieja-transfer.taxi, specifying the right you wish to exercise and with respect to which personal data.

If you consider that your rights have not been properly addressed, you have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es).

Your personal data may be transferred to third parties when necessary for the provision of services offered by Taxi Torrevieja Transfer or by collaborators (for example, other drivers in the fleet). In no case will Taxi Torrevieja Transfer sell or rent your data to third parties.

The non-completion or partial completion of the personal data required could mean that Taxi Torrevieja Transfer cannot properly attend to your transfer request and, consequently, the user and/or client could not use the services available on the website.

Taxi Torrevieja Transfer commits to fulfilling its obligation of secrecy regarding personal data and its duty to safeguard them and to adopt technical, organizational, and administrative security measures to protect their confidentiality and integrity, preventing their alteration, loss, processing, or unauthorized access in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.

Taxi Torrevieja Transfer includes an SSL certificate on its website. This is a security protocol that makes your data travel integrally and securely, that is, the transmission of data between a server and the user and/or client, and in feedback, is completely encrypted.

Taxi Torrevieja Transfer can in no case guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access to them by third parties.

The user and/or client declares to have been informed of the conditions on the protection of personal data, accepting and consenting to their processing by Taxi Torrevieja Transfer in the manner and for the purposes indicated in this privacy policy.

Taxi Torrevieja Transfer reserves the right to modify this policy to adapt it to legislative or jurisprudential developments, as well as industry practices. In such cases, Taxi Torrevieja Transfer will announce on this page the changes introduced with reasonable advance notice of their implementation.